| Created and Maintained by Rick Sypeck |
| “TOP 10” 2007 TBMP GUIDELINES 10. ONGOING TRAINING FOR EMPLOYEES: Tour Operators agree to provide ongoing (midseason) training and coaching for their employees, in an effort to reinforce compliance with the guidelines that pertain to their particular operations. 9. YIELD TO OTHER USERS: Hiking guides agree to instruct clients to yield to other users on commercial trails and will remove litter from the trails on a regular basis. 8. QUICK DROP-OFFS: Drivers attempting to accomplish a “quick drop-off” using the curbside lane adjacent to the Marine Park Plaza should pull completely off the roadway so as not to block traffic on Egan Drive. Vehicles should not pull over or park in a manner that blocks the entrance to Marine Park. 7. LEFT TURNS: When motorcoaches are traveling northbound on Marine Way and attempting to make a legal left turn into Marine Park Plaza, drivers will be mindful of traffic backing up behind them and abort the turn if necessary to minimize this congestion. 6. USE OF LEFT LANE ON EGAN DRIVE: Operators of ALL VEHICLES will avoid driving in the left lane on Egan Drive except when turning left, setting up for a left turn, or overtaking unusually slow traffic traveling in the right lane. 5. IMPACTS TO COASTAL ZONES: Marine tour operators will strive to minimize the impacts of their wake on other watercraft, docks and beaches, including popular crabbing and recreational boating grounds. Operators will also agree to monitor the volume/use of their outside speakers. 4. P.A. ANNOUNCEMENTS & SIGNALS: Cruise lines will continue to work to minimize vessel announcements and whistles while docked or anchored in Juneau Harbor. Cruise ships are also asked to monitor their outside speakers and announcements made on approach to and departure from Juneau. Ships will keep outside speakers turned “off” or down until they are well past the homes which line Gastineau Channel. Certain signals and announcements are necessary and required by the US Coast Guard or are necessary for safety reasons. 3. FLY NEIGHBORLY: Helicopter operators agree to conduct flightseeing tours in accordance with the Helicopter Association International (HAI) Fly Neighborly Program. The Fly Neighborly Program is a voluntary noise reduction program designed to be implemented worldwide by local helicopter operators, large and small. 2. ENGINE IDLING: Drivers of ALL VEHICLES agree to turn engines off at every reasonable opportunity when loading and unloading passengers and/or when staging in the various loading zones, staging areas and tour venues. This includes all passenger and crew shuttle operations and “quick drop-offs” accomplished at Marine Park and the Columbia (Tram) Lot. Vehicles should not sit with engines idling while actively loading, unloading, or waiting for passengers to arrive. and the number 1 guideline is... RESPONSE TO TBMP HOTLINE: An important ingredient towards a successful TBMP program is consistent and prompt response to the tourism hotline messages. Operators/Agents agree to respond to calls and emails received directly and via the Tourism Best Management Practices Hotline. |